Terms and Conditions
It is easy and secure to book tickets online to attend meetings, seminars, retreats and other events with Rupert Spira.
Retreats, Seminars and Courses
- Browse courses, events and retreats by country or date available through Rupert Spira’s website.
- Search events using the search box on Rupert’s website.
- Filter the type of events you want to see by location or date.
- Read more information or book your chosen event through the specific event pages on the website.
- Click the ‘Add to Basket’ button to go to our secure online payment site, where you can pay with a credit or debit card.
- If you’re having trouble booking please email the event organiser, whose address can be found on the information page associated with each event.
Deposits and Booking
Your booking is secure, until the balance due date, upon payment of a non-refundable deposit (if requested on the information page of the website). The balance is due on the date specified on the website.
You will receive an email reminder one week prior to the balance due date with a link to complete payment. Please note that if you fail to complete the balance payment in time your place will no longer be secure and will be offered to someone on the waiting list. You will, of course, be notified of this beforehand.
If you have any problems with completing the payment by the date specified please make arrangements with the organiser of your event prior to the balance due date as soon as possible in order to ensure that your booking is held.
Deposits are non-refundable and non-transferable. The cancellation policy is clearly stated on each event page and again during the checkout process.
Rupert Spira reserves the right to cancel any event for reasons which are beyond his control, including insufficient attendee registration. However, if an unforeseen cancellation is required, your event fee will be refunded in full. Every endeavour will be made to inform you of this at least one week prior to the event. Rupert Spira can accept no further liability for course cancellations beyond the course refund.
We wish we could compensate people encountering unforeseen circumstances (injury, illness, family emergency, etc.). However, as this is a small business we regret that we are not able to underwrite these kinds of costs, and as such our policy is non-negotiable. We strongly recommend that you take out your own insurance in case of cancellation to cover travel, accommodation and such expenses outside of the course itself.
If you need to cancel your place on the event for personal reasons you will be refunded according to the cancellation policy. You will be responsible for covering expenses outside the event itself and it is recommended that you take out insurance as outlined above to cover such circumstances.
Please note that nothing Rupert Spira says at an event, nor the content of any items available for purchase or for free, are intended to replace advice from a qualified medical practitioner or to prevent an attendee or purchaser from seeking such advice where appropriate.
Rupert Spira can accept no responsibility for accident or loss experienced by attendees while on one of his courses, retreats or events, although all reasonable efforts are made to ensure safety and enjoyment throughout.
If you are attending our retreats, courses or other events we reserve the right to take photographs or make videos and recordings. The filming and recording of such events may be viewed on our website and possibly shared on social media platforms, such as but not limited to Facebook and YouTube. In such circumstances your identity will not be disclosed.
All reasonable steps will be taken to preserve your anonymity, but the material is made available to further the development of Rupert’s work and share knowledge in the public domain relating to meditation, non-duality and philosophy. In booking to attend such an event you are deemed to consent automatically to your image, whether still, video and/or recorded, being broadcast online.
Code of Conduct
All events are recreational-drug free.
If you have any pre-existing medical or psychological conditions, you may wish to consult with your doctor or mental health professional before coming on retreat to ensure that the intensity and length of this event are right for you.
The retreats and weekends are a time for contemplation and exploration of the teaching, and the process may evoke strong feelings. We do our best to create a safe, supportive environment, and staff members are on hand to help where they can. However, our staff are not trained therapists and cannot, therefore, be regarded as a substitute for therapy or be held responsible for an individual’s care during events.
Organisers of events reserve the right to ask an attendee to leave the retreat, weekend or meeting if they feel the attendee poses a risk to him/herself or other attendees.
While there are many positive experiences from sharing with other people on a retreat, it can occasionally be challenging, especially for light sleepers and insomniacs. Every effort is made to allocate rooms sensitively to ensure a comfortable stay. In some cases it may be possible to switch rooms if there are significant problems with a room-mate, but staff may not always be able to resolve these issues due to a limited number of available beds.
Anyone with problems sleeping is best advised to book a single-occupancy room, tent or outside accommodation if they feel that this may be an issue for them during the retreat (or to bring earplugs and an eye mask if needed).
Parents or guardians of children attending an event will be required to read and sign a waiver and release of liability form for their attendance. This form will be provided by the event organiser prior to the event.
Purchase of Goods
Making a purchase is easy on the website. Simply browse through the relevant section of the website and follow the purchase instructions, using the Add to Basket button and following the payment instructions through the checkout process.
Payments can be made online through our automated system with a credit or debit card. We cannot accept credit/debit card details over the phone or by e-mail as this is not a secure payment method.
Please note that we cannot despatch any physical goods until the payment has cleared.
Postage and Packing
Information for postage and packing is detailed in the specific information for each product where applicable.
Delivery and Returns
Delivery: Your order will normally be despatched and delivered within 7 working days (within the UK). We will inform you if we need to back-order any items, giving you the option to cancel your order if you would rather not wait.
Returns: We can only accept returned goods if they are still of merchandisable quality. We will not accept returned goods if they have obviously been used or damaged.
‘What if I just don’t like the goods when they arrive?’ Return it to us as unused within 14 days of purchase and we will give you the option of a refund or replacement. Ensure that the product is in its original packaging and that the manufacturer’s tags are still attached where appropriate.
‘What if I discover they are faulty?’ If on receipt of your goods you discover they are faulty or damaged, please contact us as soon as possible. We will either refund or replace the goods or issue a credit note.
If you need to return an item we want to make it as easy and painless as possible for you. Please take the following steps so that we can process the package on its return.
- Please email firstname.lastname@example.org to explain the situation.
- Once we have agreed to accept your return, please send it back to us packaged appropriately, including your name and address.
- Enclose a brief note explaining the reason for the return.
If you follow these steps we will be able to process your return quickly and efficiently. This does not affect your statutory rights. We will try to respond to all suggestions and delivery issues within 48 hours during the working week, and all contact information is kept confidential.
Any product information is correct at the time of writing and will be updated as soon as any changes are required.