Frequently Asked Questions

Website Related Queries

How do I find X on the website?

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How do I find the discussion board?

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Why do I have to store my payment card emails ?

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I have not received newsletter emails?

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Haven't received the daily quotes email

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I Can’t log in to the website / need a new password

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I Can’t find discussion board

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Where are my recordings

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No chronological booking order on the website

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In-person retreat transfers and changes, upgrades

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Retreats

Room allocations

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Subscriptions

My Subscription is not working

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How does the Subscription work?

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Webinars

I didn't get to ask my question at the webinar

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What time does the event start in my timezone?

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Your ticket has been released 

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Technical

How to download to Iphone?

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How to download and open Zip file?

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Where are my downloads?

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Network issues

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Where is my link?

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I can’t click on links

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I can’t open downloads

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Users haven't received emails

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Payments

I don’t have a credit card

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Subscription refunds 

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Numerous payment issues

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Numerous payment issues

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How do I pay my balance?

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Scholarship Applications

Processing scholarship applications

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Miscellaneous Queries

Questions about therapy / therapists

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